Keysight off campus hiring for Technical Support Engineer

 

Keysight off-campus hiring for Technical Support Engineer

Job Description

Provides engineering support to customers, customer support personnel and field support staff on systems and product issues. Works with customer and company personnel to define technical problems, determine the solution and assist customers in implementing the fix. Provides technical feedback to engineering concerning product changes/enhancements. May support 3rd party products and be called on-site to assist in complex technical solutions requiring changes to core functionality, code, and systems operation.  Creates tests, tools, and diagnostic procedures for use by product support personnel.  May quality check technical product documentation. Leverages post-sales interactions with customers to probe and qualify further revenue opportunities. May book transactional sales opportunities and provide highly qualified leads to sales.

Works on technical support assignments with clearly defined objectives

Solves problems of limited scope and complexity

Job Qualifications

Bachelor's or Master's Degree or University Degree or equivalent.

No prior experience required; may have up to 2 years relevant experience.

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