Job summary
“Many of the problems we face have no textbook solution, and so
we-happily-invent new ones.” – Jeff Bezos
Amazon has built a reputation for excellence and Amazon Internet Services
Pvt. Ltd. (AISPL), the local reseller of AWS is carrying on that tradition
while leading the world in cloud technologies.
Overview:
AISPL Support Engineering team is seeking engineers that enjoy solving
problems, working with customers, and have technical backgrounds from a
variety of different fields including Linux/Windows systems
administration, database design and optimization, big data analysis,
network administration, and dev ops.
Why AWS Support Engineering?
Follow-the-sun model with support sites located globally: No after-hours
and on-call in this role.
Career development within the Support team: We promote advancement
opportunities including Senior Support Engineer, SME, Team Lead, Solutions
Architect, Operations Manager, and Technical Account Manager.
Variety: Support engineers not only work a broad spectrum of technical
issues but may also coach/mentor new hires, develop and present training,
partner with development teams on complex issues or contact deflection
initiatives, participate in recruiting, write tools/scripts to help the
team or work with leadership on process improvement or strategic
initiatives.
Role - Cloud Support Associate
Amazon has a history and tradition of leading the world in Web-related
technologies and services. Now, with AISPL Support Engineering you have
the chance to join us as a Cloud Support Associate who helps individuals
and businesses take their computing infrastructures and applications into
the Cloud.
Responsibilities
Every day will bring new and exciting challenges on the job while
you:
· Learn and use groundbreaking technologies
· Apply advanced troubleshooting techniques to provide unique solutions
to our customers' individual needs
· Interact with leading technologists around the world and resolve
customer issues
· Drive customer communication during critical events
BASIC QUALIFICATIONS
· 0-1 year of experience in Linux/Windows Systems administration OR
Database design and Optimization OR BigData Analysis OR Network
administration OR Dev-ops.
· Bachelor’s Degree in Engineering in one of the branches
(CSE/IT/ECE/EEE) or MCA
· Troubleshooting / Support experience
· Programming/scripting experience (Java, Perl, Ruby, C#, and/or
PHP)
· Excellent oral and written communication skills
· Self-starter who is excited about technology
PREFERRED QUALIFICATIONS
· Basics in OS concepts / Linux/Unix Systems administration (Ubuntu,
CentOS, RedHat, Solaris, etc)
· Basic knowledge in Networking (TCP/IP, DNS) /Database
· Strong customer focus & Multi-tasking skills
· Exposure to Cloud computing
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