QUICK HEAL is HIRING!
ABOUT THE COMPANY
Quick Heal Technologies Ltd. (Formerly Known as Quick Heal Technologies Pvt. Ltd.) is one of the leading IT security solutions company. Each Quick Heal product is designed to simplify IT security management across the length and depth of devices and on multiple platforms. They are customized to suit consumers, small businesses, Government establishments and corporate houses.
Over a span of 25 years the company's R&D has focused on computer and network security solutions. The current portfolio of cloud-based security and advanced machine learning enabled solutions stop threats, attacks and malicious traffic before it strikes.
We encourage you to visit https://www.quickheal.co.in/ to know more
JOB DESCRIPTION
Job Title: Enterprise Technical Support Engineer (this role is for Enterprise Cybersecurity Solutions by Quick Heal)
Job Type: Full time
Work Location: Pune
C.T.C: 3 LPA
Service Bond: NA
Eligibility Criteria:
- Professional graduate in BCS,BCA and MCA
- Excellent communication skills
- A minimum academic score of 60%
- A min score of 60% in 10th and 12th
- BATCH 2021 are only eligible
SKILLS REQUIRED / PERSONALITY TRAITS
- Good Knowledge Operating Systems – Windows, Linux
- Excellent Applications Troubleshooting
- Data Networking concepts
- Excellent Customer Handling skills
- Ability to Support customers over Calls, Chat and Emails
Soft Skills
- Outstanding interpersonal abilities
- Attention to detail
- Analytical and problem-solving capabilities
- Ability to prioritize work
- Can-do attitude
Preferable Skills / Certification
- Sound concepts in Cybersecurity
- Certification in Windows Administration
- CCNA
- Ethical Hacking
ROLES & RESPONSIBILITIES
- Ensuring complete Customer Satisfaction
- Resolve Technical Issues for Customer
- Assist customers with technical queries and Installations
- Building Technical Competency
- Provide Technical Support Over Phone, Emails and Chat
SELECTION PROCESS FLOW
- Online Assessment
- Technical Interview
- HR Interview
IMPORTANT GUIDELINES
- Please read the Job Description / Eligibility Criteria / Other terms, conditions before registering
- There will be no extension of the date/time for the assessment. Candidates should complete the assessment before the mentioned deadline
- Mode of Interview: Online
- Candidates Should be available for the Interview Process post Assessment
- Selected candidates should be available for Immediate Joining