MPHASIS HIRING FOR TECHNICAL SUPPORT

MPHASIS HIRING FOR TECHNICAL SUPPORT/DESKTOP SUPPORT SERVICE DESK

Job Description

MPHASIS IS URGENTLY LOOKING FOR CANDIDATES

(Fresher)

Job Role:

TECHNICAL SUPPORT - SERVICE DESK - DESKTOP SUPPORT

Job Responsibilities:

• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Resolving network issues.
• Installing and configuring hardware and software.
• Speaking to customers to quickly get to the root of their problem.
• Providing timely and accurate customer feedback.
• Talking customers through a series of actions to resolve a problem.

Qualification and Requirements:

• Freshers (Any Graduation)
• Certification in Microsoft, Linux, or Cisco is advantageous.
• Prior experience in tech support, desktop support, or a similar role.
• Proficiency in Windows/Linux/Mac OS.
• Good written and verbal communication.
• Okay with Night Shifts (24x7)
• 2 days off weekly (rotational)
• Immediate joining only
• Okay to work from office

Work Location:

WTC, Bangalore