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Deloitte Job hiring for Associate Analyst - Job Vacancies in IT Jobs
Position Summary
Associate Analyst – Center of Account Excellence Professional – On/Offboarding Delivery Center (ODC)
If you would like to support Deloitte’s important clients, this could be the role for you. The role provides an opportunity to provide and deliver important support services to Deloitte’s client account teams.
The team
Center of Account Excellence (CoAE) professionals assist client leaders in strengthening how we serve our most important clients. CoAE professionals execute internal account operations, such that the account leaders can focus on delivering value for our clients. Navigate is the US Member Firm system of record for managing the account on/offboarding processes at US-headquartered ACP clients. A Salesforce-based platform, navigate is a user-centric and customizable solution that will reimagine account on/offboarding by serving as a one-stop-shop for practitioners to complete all essential requirements. The ODC team will be part of the larger Center of Account Excellence (CoAE), within Client Excellence.
Work you’ll do
As a Center of Account Excellence (CoAE) professional, you will perform operational tasks that support Deloitte to efficiently serve our clients.
Key Responsibilities
Client Deliverables:
• Ensure that critical data is entered accurately into forms and applications according to written instructions
• On/offboard professionals to and from project teams using onboarding platforms/Services Procurement Solutions (SPS)
• Understand requirements, follow detailed instructions, and execute the on/offboarding process
• Complete assigned data entry tasks as per agreed Quality and Service Level Agreements (SLAs)
• Generate simple reports and provide status updates
Quality:
• Complete assigned tasks that adhere to the Standard Operating Procedures (SOPs) and templates and are error-free
• Perform a self-review check of all completed tasks before submitting for quality check
• Own the assigned tasks to ensure they meet the quality standards of CoAE
• Seek feedback from the coach and quality controllers to improve output and overall performance
Teamwork:
• Share knowledge with team members/peers
• Help the team’s workload by managing your tasks and supporting team members when required
Qualification and Experience required:
• 0-2 years of professional experience.
• Bachelor’s degree
• Location: Hyderabad
Skills
• Proficient in Microsoft Office suite, especially Excel, PowerPoint, and Word
• Ability to follow instructions and execute tasks without error
• Demonstrated ability to pay attention to detail
• Ability to work in a fast-paced, team environment
• Ability to meet deadlines
• Good verbal and written communication skills
• Ability to work virtually
Work Timings: Work in rotational shifts of 11 AM to 8 PM, 2 PM to 11 PM and 6 PM to 3 AM IST shift (as per business requirement).
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