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Powerschool Off campus hiring for Associate Cloud Ops Engineer
Overview
This is a great opportunity to become part of PowerSchool’s Cloud Operations Application deployment and decommission team. The Cloud Operations team works in a growing and fast-paced environment managing and supporting the cloud-based products and infrastructure for the nation's leading education technology platform for K-12. The Cloud Operations team manages provisioning of cloud all hosted products for from hardware to software, operating systems to PowerSchool’s products. Cloud Operations manages applications utilized by over 10 million students in a 24 x 7 x 365 environment. The Cloud Operations team atmosphere is collaborative, adaptable and team based to meet the needs of an evolving technology and business model. Some travel is required.
Responsibilities
WHAT YOU WILL NEED TO SUCCEED:
Must be willing and able to work shift rotation schedule including night and weekend shifts.
Problem solving skills and ability to Troubleshoot and resolve application, instance, and/or tickets.
Ability to learn new technology in a fast-paced environment.
Must have strong verbal and written skills to interact with internal customers and partners via phone, chat and email.
Highly motivated, self-starter, who can collaborate within Cloud Operations and across other functional groups.
Understand and continuously recommend improvements to Cloud Operations processes, documentation, and tools.
Qualifications
Technical Experience Required:
0-1 years of experience as an application support engineer in a cloud-hosted environment
0-1 years of experience providing customer application and technology support.
Strong working knowledge of Unix/Linux, Windows.
Knowledge of Cloud technologies (Azure, AWS).
Proficiency in essential programming languages, with the ability to script and code using modern languages.
Knowledge of database technologies (MYSQL, MS SQL, and Oracle) a plus.
Managing service requests based on priority and track requests to completion with quality and in a timely manner.
Having worked on ticketing tools like SalesForce, Jira, etc., used to track and manage service requests.
Experience in RPA development or Power Automate is a plus.
CLICK HERE TO APPLY ===> APPLY LINK