Motorola Hiring for Internship Trainee
Company Overview
At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.
As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.
At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.
Department Overview
The Unified Communications team has a mission to become the leader in creating a highly scalable software platform and communication applications for first responders and industrial workgroups. Our customers rely on these solutions to run their critical business operations in the public safety, manufacturing, and infrastructure sectors. Every single day, we are shaping the future of mobile workgroup solutions for public safety and industrial users worldwide leveraging Motorola’s rich heritage in this space. Our solutions include broadband push-to-talk (PTT), multimedia messaging, location-based collaboration, and video streaming with full interoperability with land mobile radio (LMR) systems. The products include client apps on Android, iOS, and Windows. Our backend software can be deployed On-Prem, in private data centers, or in a public cloud infrastructure.
Job Description
Software Engineer Co-Op position within the Unified Communications Tier 3 department is a cross-functional, high-visibility role that works closely with Customers, CMSO, Offer Managers, Sales and development teams to ensure that all the PTT Issues are resolved and the customer’s experience of using PTT service is positive, seamless and satisfying.
Responsibilities:
Engineers will be responsible for aiding to keep the system up for all the mission-critical systems deployed across the world.
Work closely with CMSO (customer-facing teams) and Software Engineers/Testers to monitor and respond to various alerts/system performance, follow up on issues raised, and continually work to optimize and improve the performance, security and reliability of our systems, processes and technologies.
Engineers should be responsible for providing flexible timings for any ad-hoc support as required to satisfy the critical services agreed with the customer.
Conduct system analysis, configuration management and improvements for system software performance, availability and reliability
Able to troubleshoot complicated, cross-platform issues handling OS, Networking, databases in a cloud-based SaaS environment and handle live production incidents, debug/troubleshoot application and infrastructure issues.
Document your system knowledge as you acquire it over time, create runbooks, and ensure critical system information is readily available to those who need it. At the end of the Co-Op term, a proper handoff document is a must for others to pick it up.
Apply automation and software to any tasks or parts of the system that would benefit from it or are performed manually (Continuous improvement mindset across is a must!)
Basic Requirements
Must be pursuing a Bachelors Degree or Masters Degree
Graduation date must occur on or after December 2023
Strong knowledge of the ISO-OSI Networking Protocols (Layer3 to Layer7) - Switching, Routing, Load balancing and, a base knowledge of TCP/IP, and application protocols like HTTP/HTTP and DNS.
Working knowledge with Linux (any of Unix flavors like CentOS, RedHat) and shell commands such as bash, editors like vim, and remote access like ssh.
Python programming working knowledge
Basic bash scripting skills
Working knowledge with databases and skills like SQL query language is a must
Knowledge on any one of the public cloud platforms like AWS, Azure and architectures like Microservices
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