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Cognizant Off Campus Hiring Graduate Trainee/Engineer Trainee
CTC
INR 252,000.00 per Annum
Salary Break-up / Additional Info
Graduate Trainee- 2.52 LPA (BCA; BSc., B.Com; BBA)/Any 3 years Graduation program (UG full-time degree)
Engineer Trainee- 4.01 LPA(B.E/ B. Tech/ M.E/ M.Tech/MCA/M.S / M.Sc) any domain / all specializations (full time)
Job Description :
Responsible for providing IT Infrastructure support covering cloud and on-premise products like Windows, Cloud Computing, O365, End User Computing, Desk Side Services, and other business applications to our global customers
Interact with end-users fluently, understand and resolve technical issues over various channels of support
Hold a high degree of conversational skills since written and verbal communication are essential
Collaborate with 5.6+ Million Users globally to ensure the seamless functioning of business
Work in partnership with various business domains like Banking, Finance, Insurance, Communications, Media, Retail, HealthCare, Life Sciences, Technology Consulting, etc.
Provide expert solutions on infrastructure, applications, hardware and software installations, and networking queries
Accountable for gathering information through client conversation and ensuring optimal resolution
To maintain business agreed-on timelines and resolve issues within that timeline
Engage in business interactions with end users to provide innovative approaches
Evaluate the critical needs of the users and provide quality deliverables to enhance user satisfaction
Clarify user queries and work collaboratively to ensure there is no business impact
Using a high level of problem-solving and critical thinking skills to engage in time-bound tasks
Industry-standard business hours with rotational shifts to support global customers
Delivery locations across India encouraging relocation based on business requirement
Eligibility
For Graduate Trainee:
Experience required – Minimum 3 months to maximum 12 months (Voice, Technical/IT support, Service desk, Desktop support, IT helpdesk)
The Year of passing graduation should be 2019 or above
3 years Graduation program (UG full-time degree)
Maximum of 3 years of gap in education and not beyond.
50 % in X, XII, Diploma, UG (Full Time degree), No Standing Arrears.
Engineer Trainee:
Experience required – Minimum 3 months to maximum 12 months (Voice, Technical/IT support, Service desk, Desktop support, IT helpdesk)
The Year of passing graduation should be 2019 or above
B.E/ B. Tech/ M.E/ M.Tech/MCA/M.S / M.Sc any domain (full time)
Maximum of 3 years of gap in education and not beyond.
50 % in X, XII, Diploma, UG (Full Time degree), No Standing Arrears.
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