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Accenture Job vacancy Alert for Telecom Operations
Job Description
Skill required: Telecom Operations - Telecom Order Management
Designation: New Associate
Job Location: Bengaluru
Qualifications: Any Graduation
Years of Experience: 0 - 1 Years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
What would you do?
You will be aligned with our Network Operations vertical which ensures that we maintain a robust common integration framework to help communications clients address challenges, increase their margins, improve asset realization, improve customer service, increase revenues, reduce overall costs and accelerate sales cycles. The Telecom Operations team is involved in developing structures, processes, and capabilities for managing and monitoring telecommunications networks. In Telecom Order Management, you will handle end-to-end order management, installation, testing & customer connections bringing in efficiencies & centralization of telecom quote, order, delivery, track and change to the world of telecom. You will be managing the service instances for the entire lifecycle, from initial fulfillment & activation to service changes and service recovery, and identify & correct fallout encountered during the provisioning process for both data and voice services.
What are we looking for?
We are looking for individuals who have the following skillset: Service Request Management Detail orientation Ability to work well in a team Collaboration and interpersonal skills Ability to manage multiple stakeholders
Roles and Responsibilities
In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your team and direct supervisor You will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact your work You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders You will be required to help in the overall team's workload by managing your deliverables and help the team when required You will be an individual contributor as a part of a team, with a predetermined focused scope of work. Please note this role may require you to work in rotational shifts.
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