Sutherland Job vacancy Alert for Associate

 

Sutherland Job vacancy Alert for Associate

Company Description:

Sutherland is looking for a self-motivated, team-oriented, and career-oriented person to join us as a  Customer Support & Sales - Chat Consultant. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! 

Job Description:

Consultants in this role get to: Be the point of contact: and provide our clients with exceptional support and service while working from their remote or home office. Define Sutherland Reputation: Be the voice of a high-profile client. Go the Extra Mile: Support customers on billing, cancellations, product features, and upgrades. Work From the Comfort of their Home: over chat, to make a difference in the lives of end-users. Be Dynamic: perform in a continuously changing, fast-paced environment. Be a Team Player: join a supportive team environment where their contributions are recognized and celebrated. 

Qualifications:

Our most successful candidates will have: - Fluency in written and spoken English, with strong written communication skills - High school diploma or GED - High level of accuracy when completing tasks - Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience  - Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred - Sales experience is also an asset Minimum Home Office Requirements: - Computer:  2.0 GHz Dual Core or better processor, 10 GB RAM (some employment opportunities require a minimum of 4 GB RAM), 10 GB available hard drive space, Sound card, Windows 7, including Windows 8 and 8.1 (Note: some employment opportunities are available for consultants with only Windows Vista installed). - Headset: USB, Dual ear (designed to minimize audio interference from outside sources). 

Additional Information:

All your information will be kept confidential according to EEO guidelines.

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