Job Description
Skill required: Telecom Operations - Cisco Routing and Switching Operations
Designation: New Associate
Job Location: Bengaluru
Qualifications: Any Graduation/Bachelors of Information Technology/BCA/BE/BTech
Years of Experience: 0-1 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.
What would you do?
You will be aligned with our Network Operations vertical which ensures that we maintain a robust common integration framework to help communications clients address challenges, increase their margins, improve asset realization, improve customer service, increase revenues, reduce overall costs and accelerate sales cycles.
The Telecom Operations team is involved in developing structures, processes, and capabilities for managing and monitoring telecommunications networks.
This team you will be a part of primarily works on Cisco Routing and Switching Operations which is a solution that validates the ability to install, configure, operate, and troubleshoot medium-size route and switched networks.
What are we looking for?
We are looking for individuals who have the following skillset:
Cisco Contact Center
Cisco Routing and Switching
Cisco Voice
Juniper Routing
Adaptable and flexible
Ability to perform under pressure
Problem-solving skills
Detail orientation
Ability to establish a strong client relationship
Roles and Responsibilities
In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines
Your primary interaction is within your team and your direct supervisor
You will be given detailed instructions on all tasks that need to be carried out, and the decisions that you make will impact your work
You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders
You will be working closely with project members to effectively deliver on the requirements
You will be an individual contributor as a part of a team with a predetermined focused scope of work.
Please note this role may require you to work in rotational shifts.
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