HBC Job Vacancy Alert for TRAINEE, DRM
JOB DESCRIPTION
What This Position Is All About:
The successful candidate will primarily focus on driving business results through the review of all transactions to determine business loss. The person will highlight anomalies and work towards the betterment of the customer experience overall.
Who You Are:
Identify False declines and action accordingly
Identify anomalies, system issues, errors, and fraud trends on the platform and escalate/ raise slack tickets
Observe customer transactions to identify fraudulent activity such as account takeover, friendly fraud, theft and similar other risks and cancel them from further processing
Ensure confidentiality of all information collected during the investigation.
Coming up with business strategies and process improvements
You also have:
A fresher with a degree from any background
Demonstrate strong skills of communication and analysis
A team player able to work in different scenarios, and shifts and contribute to the team
Basic skills of MS Office
As a Contractor, you will:
Strategic Thinking - Think strategically by clearly anticipating future trends and consequences.
Drive for Results - Pushes self and others to exceed goals and achieve breakthrough results. Recognizes the key actions necessary to achieve results, establishes and communicates the priorities to the supervisor, demonstrates persistence in removing barriers to achieving results, and encourages others to do the same.
How Often You May Travel:
NA
Your Life and Career at Saks:
Be a part of a world-class team; work with an adventurous spirit; think and act like an owner-operator!
Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
A culture that promotes a healthy, fulfilling work/life balance
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