Zoho Job Vacancy Alert for Technical Support Engineers

 

Zoho Job Vacancy Alert for Technical Support Engineers

Job Description

Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound).

Build a rapport with customers with clear and confident communication.

Focus on customer satisfaction and first-time resolution.

Engage with the technical team to provide faster resolutions to technical issues.

Work closely with the technical content team to identify gaps in the help module.

Should be willing to work night shifts.

Please note that we have requirements for this role in Chennai, Salem, Coimbatore, Tirunelveli, and Madurai.

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