Cvent Job Vacancy Alert for ASSOCIATE PRODUCT CONSULTANT
Compensation :
MBA and B.Tech -INR 6,53,000 annually (Total CTC )
B.Com/BBA/BCA - INR 5,50,000 annually (Total CTC)
Qualification/ Degree :
B.Tech (excluding Mechanical branch), MBA, BBA, BMC, BCA, BA, BCom, BSc, BJMC, BHM excluding LLB, Pharmacy
Eligibility Criteria : 6.5 CGPA or 65% throughout with no backlogs
Batch/ Passing Out Year: 2022 Pass outs
Location: Gurgaon (Delhi NCR)
Joining date: 30th May 2022
JOB DESCRIPTION
Associate Product Consultant (Events Phone)
Cvent is a global meeting, event, travel, and hospitality technology leader, with more than 4,000+ employees worldwide. As a leading cloud-based technology company, we have over 28,000+ customers, including 80% of the Fortune 100 companies, in more than 100 countries.
Cvent's software solutions optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events. In addition to helping event planners navigate every aspect of the event process, we also provide an integrated platform to hoteliers to help create qualified demand for their hotels, manage that demand more efficiently, and measure their business performance in real-time.
About the role:
We have multiple Associate Product Consultant positions for graduates with 0-6months of work experience in our Client Services department for Event Management software product. You shall either be a part of a team that supports clients over the phone and email on the Cvent Event Management software or will be responsible for implementing their event requirements in the tool and sharing best practices with them.
Our team of over 350 Product Consultants, Analysts and Relationship Managers is a close-knit group of dynamic and high-energy professionals. We hire bright people who are willing to learn and are extremely motivated to succeed. We have people from various educational backgrounds including computer information systems, psychology and communications.
Cvent has over 90,000+ users spread across 40 countries. Representative clients include Marriott, Hyatt, KPMG, the World Bank, Rolls Royce, American Marketing Association, Wal-Mart, Mobil, Yahoo, Harvard University, United Way, BMW, and Siemens.
Work Hours: 24*7 shifts
What You Will Be Doing
Support clients over the phone and email by answering their product questions and offering technical assistance
Offer best practice tips to clients in an effort to boost their meeting attendance via Cvent's marketing engine
Gather client requirements for future releases of the product
Create and maintain all product documentation
Implement and manage the online portion of client events as and when needed
Gather client requirements and implement them in Cvent's event management software
Communicate with the client and review the initial implementation with them and make required changes
Provide suggestions to the client to improve the overall result of the implementation and help client meet their goals
Document all communication with the client in Cvent's CRM software
What You Will Need for this Position
Excellent communication skills (verbal and written)
Graduate/ Under-graduate(drop-out) with strong analytical and logical skills
Strong business acumen, ethics and high integrity
High comfort level in using online software products
Must be articulate, organized, detail-oriented and have the ability to multi-task
Quick learner, with a positive attitude and ability to work well within a team
Other Benefits
Air-conditioned cabs provided (pick & drop)
Free meals
Medical & Health Insurance
Accidental/Disability coverage
Sodexo coupon
Compensation :
MBA and B.Tech -INR 6,53,000 annually (Total CTC )
B.Com/BBA/BCA - INR 5,50,000 annually (Total CTC)
Training and Service Agreement :
Service agreement of 2.5 years against a breach clause of 2.8 lacs
Training Period: 6 months
Interview Process :
Day 1
Start Time – 11 AM (sharp) – Please note that the meeting will be locked for participation at 11:10 AM
Introduction and Welcome note
English Grammar test – Online (Elimination round)
Pre-Placement Talk and walkthrough about Cvent
Group Discussion (Elimination round)
Product Video Test
Day 2
Business Round 1 (Elimination round)
Business Round 2 – Decides the selection/ rejection of the candidate
Salary Discussion
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