Introduction
Take your career to the next level as a Fulfillment Professional with IBM. By nurturing relationships, taking ownership of problem resolution, managing transaction requirements, and applying effective research, you will guarantee our client satisfaction and sales productivity. Our clients are our future, and your successful support is what brings IBM to the next level.
Your Role and Responsibilities
Responsibilities:
As an Operations Professional, the responsibilities include but are not limited to:
Review requisition requirements and work efficiently with requesters and/or client employees to fulfill the requisition in the form of a Purchase Order to the appropriate Supplier.
Recognize Non-Catalog Purchases that should be directed to a Catalog Solution
Work efficiently with requester/client for additional information or any questions
Determine Source from Sourcing provided Master File
Negotiate cost savings and terms when applicable (non-contracted sources)
Procurement of low dollar purchases services (including source identification as needed)
Price and delivery Confirmation
PO Order receipt Confirmation
Knowledge of all client-specific processes and procedures
Complete Customer requests for set up of new suppliers including providing applicable information
Interface with clients and suppliers on supplier and payment issues in conjunction with tactical commodity manager
Maintain all relevant supplier documentation
Ensure audit readiness of all purchasing documents
Work with cluster leads and team lead
Resolve blocked invoices
Expedite and Emergency Orders and follow up on deliveries
Perform special projects as needed
Resolve client's calls and email queries related to P2P scope
Handle Reports
Required Technical and Professional Expertise
Minimum 0-3 years experience in Supply or Operations Management
Prior experience with working effectively across different teams, processes, and technologies to attain desired business, operational, and compliance results.
Good written English with e-mail etiquette.
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