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Wipro Job Vacancy Alert for Associate
Job Description
• Meeting SLA Targets, as per the defined targets
• Updates himself/herself regularly with Company policies on Information Security Management System
• Ensure adherence to legal & regulatory requirements as applicable to the nature of work
• Ensure adherence to Customer’s policies and procedures
• Cooperate with Compliance and Security officers with Security Investigations
• Access rights compliance
• Is responsible for meeting individual productivity and quality targets with a focus on personal growth and development
Roles & Responsibilities:
Must-Have
- Operating procedures
- Service Levels
- Process metrics
- Proficient with MS Office (Word, Excel, PowerPoint)
Behavioral Skills and Attributes
- Has the ability to make judgments based on practice and previous experience
- Excellent communication skills in order to provide client service
- Good listener and communicator who effectively conveys information verbally and in writing
- Strong interpersonal and people management skills
- Strong analytical skills with an ability to solve issues with a win-win negotiation approach
- Be a good decision-maker
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