Wipro Job Vacancy Alert for Associate

 

Wipro Job Vacancy Alert for Associate

Job Description

• Meeting SLA Targets, as per the defined targets

• Updates himself/herself regularly with Company policies on Information Security Management System

• Ensure adherence to legal & regulatory requirements as applicable to the nature of work

• Ensure adherence to Customer’s policies and procedures

• Cooperate with Compliance and Security officers with Security Investigations

• Access rights compliance

• Is responsible for meeting individual productivity and quality targets with a focus on personal growth and development

Roles & Responsibilities:

Must-Have

- Operating procedures

- Service Levels

- Process metrics

- Proficient with MS Office (Word, Excel, PowerPoint)

Behavioral Skills and Attributes

- Has the ability to make judgments based on practice and previous experience

- Excellent communication skills in order to provide client service

- Good listener and communicator who effectively conveys information verbally and in writing

- Strong interpersonal and people management skills

- Strong analytical skills with an ability to solve issues with a win-win negotiation approach

- Be a good decision-maker

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