Sprinklr Job Vacancy Alert for Product Analyst
Job Description
Sprinklr is a unified customer experience management (Unified-CXM) platform for modern enterprises with employees around the world helping valuable brands make their customers happier.
Learn more about our culture and how we make our employees happier through The Sprinklr Way.
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Aim for a score of 85+
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What You’ll Do:
Work closely with the Product Management team to improve product adoption
Use product usage data to understand customer pain points and recommend possible solutions to
the product team
Work closely with product management & engineering teams on new features research, POC with
clients & benchmarking with competitors
Constant learning and collaborating with the team to develop best practices on product
configuration with direct exposure in working with biggest consumer, business & technology
brands across the globe.
Configure the Sprinklr product for various brands and industries following high standards of
delivery and quality
Work as a team to understand product adoption by various brands and establish a standard
practices to improve adoption
Who You Are & What Makes You Qualified:
0-2 years of relevant experience along with the degree in Engineering
● Ability to work in a highly challenging startup environment by maintaining high standards of accuracy in terms of quality & quantity
● Strong ownership and accountability
● Excellent communication and presentation skills
● Good Time management skills
● Strong ownership and accountability
● Ability to analyze data quickly to reach relevant insights
● Understand client needs and map them to concrete solutions
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