Overview
We have a very urgent requirement for an “Associate Systems Analyst - Trainee” in Hyderabad, India.
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades.
As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CIT Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.
Job Title: Associate Systems Analyst - Trainee
Location: Hyderabad, India
Required Skills: Unix, SQL
Responsibilities
Takes end-to-end Ownership of Application Support for Production Systems Issues resolution, system deployments, monitoring, and associated compliance/certification testing, in consonance to mandated process/specifications requirements.
Responsible for providing the first-line of after-deployment technical support for applications and/or associated production systems diagnostics, and network health monitoring. [Resolve L1, L2, and act as a support for L3 issues].
Responsible for Coordination and/or for deploying hands-on fixes, patches, and software updates at the application level, and as appropriate at the network level including installing and upgrading applications, and configuring systems and applications
Monitor and track issue/incident tickets, through service desk and other channels, and research, diagnose, troubleshoot and identify solutions to resolve system/application issues, in a timely manner, while ensuring service level requisites (SLAs) are met or exceeded on the better side
Qualifications
Good technical skills in Java, Unix, and SQL
Excellent communication and analytical skills
Positive attitude, ability to work in a team, flexibility to work different shifts, including early morning, night, and weekend shifts
Ability to work well with a fast-paced environment, deployment cycles, and tight deadlines.
MCA/B.E./B.Tech/MTech. (2020/2021 passed out candidates are eligible to apply)
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