Amazon Job Vacancy Alert for Content Reviewer

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Amazon Job Vacancy Alert for Content Reviewer

About the team:

Our operations team is looking for highly motivated and talented candidates to participate in auditing/reviewing advertisements and search results. The ideal candidate must demonstrate strong analytical & communication skills, attention to detail, and a commitment to excellence. In addition, the candidate must be proficient in written and verbal English with strong interpersonal and problem-solving skills.

Job Description:

Amazon is investing heavily in building a world-class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long-term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities.

Roles and Responsibilities:

1. Organic product Review

Review relevance between search queries and organic products based on Content Guidelines.

Check the relevance with quality and accuracy in detail.

Analyze data and evaluate trends/ patterns.

Recommend generic patterns to be translated into Rules.

Willingness to work with sensitive issues, including but not limited to Adult content, Religious and philosophically sensitive issues

2. Training & Coaching

Coordinating training & mentoring sessions

Periodical review of work of new hires (with the guidance of Supervisor) and providing ongoing feedback in the initial training phase.

Develop training material for the team and leadership training and development for the team.

3. Maintaining Updates & Documentation and Monitoring workflow

Escalating questions/issues from the team regarding the process and cascading updates to the team

Preparing & Maintaining Training documents, Wiki pages with updates, SOPs & any other documents

Preparing weekly process reports & sending these out to the concerned people

Monitoring workflow and re-assignment in the team & handling shift issues, daily standups, updates, and escalations.

4. Preferred Skills

Requires strong computer skills, Microsoft Office Applications (Excel, PowerPoint, and Word) to maintain reports and metrics.

Should be flexible to work in night shifts and rotational weeks offs

Familiarity with online retail (e-commerce)

Strong background in web search and familiarity with various ways used for searching for information

Basic Qualifications

Graduate degree in any discipline

1 plus years experience with Operation processes required

Demonstrated passion for delivering a positive customer experience, and maintaining composure in *difficult situations

Flexible to work in shifts and rotational week offs

Ability to effectively and efficiently complete difficult goals or assignments.

Strong interpersonal and communication skills

Confident in using MS-office (especially Excel)

Willingness to work with sensitive issues, including but not limited to:

Adult content, Religious and philosophically sensitive issues, alcohol, tobacco, weapons, and other potentially offensive products.

Preferred Qualifications

Advanced computer skills using a variety of programs are highly desired.

Prior experience in online advertising preferred.

Additional Information:

Domestic Relocation Provided: No

Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational - changes every 3 months)

Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off. The off days changes every 3 months)

CLICK HERE TO APPLY ===> APPLY NOW

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