Job Description
Skill required: Corporate banking /Wholesale banking - Retail Banking Card Operations
Designation: New Associate
Job Location: Chennai
Qualifications: Any Graduation
Years of Experience: 0-1 years
About Accenture Operations
Accenture is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology, and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 624,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities.
What would you do?
You will be aligned to our Financial Services, Banking, Insurance, and Capital Market vertical which is focused on helping clients with their operations & investment portfolios.
The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.
The Retail Banking Card Operations team is responsible for reviewing the dispute claim to determine the authenticity of the card chargeback claim and honor the request as per regulation E.
What are we looking for?
We are looking for individuals who have the following skillset:
Retail Banking Card Operations
Problem-solving skills
Detail orientation
Agility for quick learning
Results orientation
Collaboration and interpersonal skills
It would be a value add if you are proficient in:
Corporate banking /Wholesale banking
Retail Banking Account Operations
Roles and Responsibilities
In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines
Your primary interaction is within your team and your direct supervisor
You will be given detailed instructions on all tasks that need to be carried out, and the decisions that you make will impact your work
You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders
You will be working closely with project members to effectively deliver on the requirements
You will be an individual contributor as a part of a team with a predetermined focused scope of work.
Please note this role may require you to work in rotational shifts.
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