Sutherland Job Vacancy Alert for Software Engineer
Job Description:
Sutherland is seeking a strategic-thinking and dynamic person to join us. We are a group of driven and energetic individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Role : Technical Support Analyst
Responsibilities:
Support the team: Work to resolve software development or testing or other technology area assigned to create, maintain, support, and implement projects.
Set the path to success: Work with product owners and business stakeholders to understand product requirements; translate requirements and vision into an executable timeline
Impact the bottom line: Drive efficiency across teams; support process improvements that develop, sustain, and support activities
Take the lead: Ensure successful transfer of complex domain knowledge to subject matter experts and team members. Lead in your area of technology whether Application development / testing/ maintenance / support as per the standard processes.
Keep management updated: Monitor project activities and relay vital information in the form of timely and accurate reports to all project stakeholders
Impact the bottom line: Constantly learn, enhance skills, and identify opportunities for process improvement leveraging a deep understanding of assigned work; provide feedback and inputs to SMEs, Leads & Managers on identified areas of improvement, opportunities for automation
Strengthen relationships: Establish and maintain communication with all stakeholders including Client, their customers, team members and leaders; understand needs, resolve issues, and meet expectations
Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction; provide coaching and feedback. Work towards common goal of “One Sutherland Team playing to win”.
Qualifications:
Our most successful candidates will have:
Academic: BE / BTECH (CSE, IT), B.Sc. (Computers), BCA / MCA Or Other Bachelor / Master’s Degree in Computing / IT preferred
Functional Domain: Healthcare IT / IT Services Delivery domain.
Experience: Relevant years of experience in similar role.
Communication skills: Have strong verbal and written communication skills, be able to communicate in a clear, constructive, and professional manner.
Personality: Good time-management skills.
Team player: Be pro-active in developing trust and professional rapport with employees and team members; work as a team-player
Ability to handle multiple tasks simultaneously.
Ability to work in a fast-paced environment with minimal supervision.
Sense of ownership and pride in your performance and its impact on the company’s success.
Critical thinker and problem-solving skills.
Be strategic in developing solutions and process improvements.
Be efficient in finding strategies to streamline efforts and successfully complete tasks on time.
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(Sutherland Job Vacancy Alert for Software Engineer)