Infosys Job Vacancy Alert for Process Executive
Responsibilities
SLA compliance,
Ina data process,
Execute transactions as per SLA.,
verify documents,
processing bills,
analysis of data,
responding to complaints,
queries on emails,
interacting with stakeholders.
Process Compliance:
Effectively execute calls of clients,
resolve query/issues as per deliverables outlined,
maintain voice quality as per standard agreed,
handle repetitive calls and strive for target minimization in order to meet quality standards,
Customer interaction, knowledge management and Process reengineering.
Educational Requirements
Graduate
Service Line
BPO Service Line
Preferred Skills:
Operations->General HRO
Location of posting is subject to business requirements
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(Infosys Job Vacancy Alert for Process Executive)