Sr. Compliance Associate is responsible for protecting Amazon customers from products that are illegal, hazardous, unsafe, or otherwise prohibited /regulated by Law and Amazon policies. Duties may also include defining, applying, and defending regulatory policy and contractual requirements. Your job responsibilities as a Sr. Compliance Associate may include:
- Report violations of rules, regulations, policies, and procedures by evaluating or recommending the initiation of investigative and corrective procedures
- Classify products based on SOP
- Follow SOP and instructions provided by managers
- Provides ideas for process improvements to enhance process efficiency, quality, and customer experience
- Respond to stakeholders with guidance and flag any updates to Lead/Manager
Skills:
- Proficiency in verbal & written communication in English
- Good working knowledge of MS Office, MS Outlook; MS Excel proficiency is an advantage.
- Strong attention to detail.
- Ability to analyze and identify patterns in large data sets.
- Decision-making aptitudes based on given guidelines and in ambiguous contexts.
- Must be comfortable working with large data sets.
- Very good knowledge and experience in internet navigation and research - finding specific information about products in a timely manner.
Basic qualifications
- Graduation in any Discipline is required for this position - 0-5 years of experience in data-driven business operations processes
- Business Process Outsourcing, Operations processes; Database management is an added advantage
- The role is based on
- Knowledge of consumer product compliance processes and regulations
- Experience in regulatory compliance management with government agencies
Additional Information:
- Shifts: Business has a 24*7 shift environment. Associates would be working a 9-hour shift, including breaks. The shift timings would be subject to change every 3 months. In case the associate is working in night shift, night shift allowance will be provided.
- Work from Home (WFH): Employees may be required to WFH based on the business requirements.
- This is a 12-month contractual role
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